Michael D. Beroset II

mike@beroset.net

SUMMARY
Experienced and successful leader with a diverse technical and business background across a varied spectrum of organizations who is driven to deliver positive results seeks next permanent or contract opportunity. Flexible regarding company travel and relocation. Expertise includes team, group and department leadership / management, change management, technical and business process improvement consulting. Skills include business and technical project management, change management leadership, technical operations management, strong analytical drive and customer service focus..

PROFESSIONAL EXPERIENCE
ENERGY FUTURE HOLDING, Dallas, TX                    March 2014 – Present
Project & Change Manager (Contract, now Full-time)
Project & Change Manager for Installation of Workday for TXU, Luminant and EFH (Contractor)
Project & Change Manager for Shared Services, Human Resources
Project Manager responsible for aspects of project and change management

Project Management
Project Plan Administration – Creating and Monitoring project plan activity and leading plan modification
Team Management – Coordinated and lead the efforts of Benefit, Compensation, Payroll, Employee Relations, HR Help and HRIS teams
Testing Coordination - Lead the efforts to create and utilize 1000+ test scripts to help guarantee application readiness
Issue Resolution - Coordinating issues identification and resolution for the team

Change Management 
Leadership – Created and lead the Change Manage Oversight Committee, the Change Agent team and the Training Working Group
Stakeholder Communication - Responsible for team wide and enterprise-wide communications including e-mail messages, newsletters and meetings (agenda, notes and minutes)
Training Coordination - Responsible for training team creation and leadership, training media creation, delivery coordination and training metrics

AON HEWITT, Charlotte, NC                        Sept 2013 – February 2014
Project Manager (Contract)
Project Manager for Bank of America 2013 Year End Process Project (Contract)
Project Manager responsible for aspects of project management using Aon Hewitt implementation methodology

Process Management
Project Plan Administration - Monitoring project plan activity and plan modification
Issue Resolution - Coordinating issues identification and resolution for the team

Communication Management 
Stakeholder Communication - Responsible for team wide communications and Bank of America updates
Team Meeting Coordination - Responsible for team meeting agenda, notes and meeting leadership

DUKE ENERGY COMPANY, Charlotte, NC                   Apr 2013 – June 2013
Change Manager (Contract)
Change Manager for Real Estate Consolidation Project (Contract)
Change Manager for Real Estate Consolidation Process change and implementation using Accenture and Prosci ADKAR methodology
Stakeholder Management; including Stakeholder Identification,  Stakeholder Assessment and Change Impact Assessment
Training Management;  Manage training process including scheduling, user access, communication, attendance and reporting
Change communication; Manage and complete project communication plan for project; lead communication to stakeholders including staff, management and executives

 
ELECTROLUX MAJOR APPLIANCES, Charlotte, NC                   Feb 2007 – Apr 2013
Process Change Manager / Senior Application Specialist / Master Data Manager / PMO Project Manager
Process Change Manager for SAP COMPASS Project; Senior Application Specialist in IT Application Support; Master Data Manager in the Master Data Management Group, Finance (position eliminated); Project Manager in the IT Project Management Office
Change Management for SAP implementation; Responsible for Impact List determination and resolution, Stakeholder management, Role assignment management, and Post-go live KPI monitoring using Accenture methodology
Training Management;  Manage training process including scheduling, user access, communication and reporting
Change communication; Manage and complete project communication plan for go live and cut over process; lead communication to internal and external stakeholders including staff, customers, management and executives
Responsible for Second Level Support for Enterprise-wide Windows applications for Charlotte HQ
Developed or improved processes for Item Master Changes, Creation of new customers using New Customer Process, the New Item Process and Pricing for Dealers and Channels
Fully engaged in the Master Data Program to identify Master Data within all of the systems within EMA-NA; Worked to identify opportunities to increase efficiencies and capabilities as well as open communications between departments
Worked in Electrolux PMO as a Project Manager  to lead from start to finish in all aspects (Planning and WBS Creation, Relationship Management, Communications, Budgeting)  projects to replace a legacy payroll system in a factory location, create a real-time graphical user interface to the OTM application, led Middleware replacement projects, server refresh projects and leading the project to replace the Payroll and Human Resource functionality in a factory location with an outsourced solution
Led the project of installation, configuration and deployment of Hewlett Packard Project and Portfolio Manager from inception to completion in 7 months (2 months ahead of schedule) including workflow and process creation
Led the Enterprise-wide Kronos iSeries projects including six separate upgrades from v4.11 to v5.2, installation two new instances of v5.2 and consolidated all instance onto a common LPAR to lower support costs
Led the Supplier Web Re-Design and System Stabilization Project; Coordinated both onshore and offshore aspects of the enterprise technical staff, factory IT professionals and factory business leaders in order to bring the project in on time and budget

TOWER AUTOMOTIVE, INC., Novi, Michigan           July 2006 – Jan 2007
Senior Business Process Improvement Analyst
Worked to document, analyze and improve business processes and IT systems for the HR Department (position eliminated)
Led the reverse engineering process to duplicate the functionality of a homegrown workforce management system to PeopleSoft saving support time and effort
Instigated the process of determining the feasibility of deploying Kronos Workforce Activities throughout the entire Tower Automotive - North American enterprise for standardization and support
Acted as Assistant Administrator for Concur Expense Reporting System as it was deployed across the entire enterprise

SAPPI FINE PAPER / S.D. WARREN COMPANY, Muskegon, Michigan            May 2000 - July 2006
Senior System Engineer / Business Systems Analyst
Began as a System Engineer, moved to System Analyst for multiple systems within the enterprise (position eliminated)
Led as Project Manager / Analyst for the migration process from Kronos TimeKeeper Central v3A to Workforce Central v5.1 including Payroll, Scheduling and Connect (interface) components to improve efficiency
Wrote MES Cognos reports for mill-wide use and responsible for creation, testing and deployment in Impromptu and PowerPlay using Transformer and Upfront; Created 70 reports used in the mill for Production, Finance, Accounting and Transportation
Administrator and point of contact for company’s product tracking and disbursement (MES) system (Elixir by Majiq Inc.) and the various associated interfaces including RF units and Avtron PLC

BEYOND SYSTEMS, Southfield, Michigan           Sept 1999 –May 2000
Systems Engineer / Consultant
Worked as a Consultant to deliver a Unicenter TNG solution to the Michigan Department of Corrections on time and under budget (position eliminated)
Installed and configured Computer Associate’s Unicenter TNG, Software Delivery Option, Asset Management Option and ArcserveIT for the Michigan Department of Corrections
Independently created, documented procedures for, monitored and maintained above stated programs for the Michigan Department of Corrections
Created training materials and trained staff members of the Michigan Department of Corrections on how to monitor and maintain above stated programs

PLEXUS TECHNOLOGIES, Southfield, Michigan          Dec 1998 – Sept 1999
Enterprise Technical Consultant
Worked as a Consultant to deliver technology solutions for clients including banks, city governments and businesses on time and on budget
Designed and delivered technology solutions for clients; Primary focus on Enterprise-wide LAN/WAN consulting in heterogeneous computing environments
Deployed both hardware and software solutions including Hewlett Packard servers utilizing both Windows NT 4.0 and HP-UX 10.20 and software for messaging, collaboration, network monitoring and security
Trained domestic clients (200+ end-users in a classroom setting of 30) in various applications including Microsoft Outlook

MICHIGAN PUBLIC HEALTH INSTITUTE, Okemos, Michigan           Jan 1997 – Dec 1998
Information Systems / Communication Technology Manager
Worked as IT Manager reporting to the Executive Director, Manage all aspects of IT platforms and IT infrastructure including selection, purchasing, training, deployment and support
Served as the first manager of IT department (4 people) and supported 120 users with a Windows NT-based 100 Base-XT LAN, Intel based desktop systems, teleconferencing and satellite systems
During tenure the company was started, the workforce doubled in size, acquired an additional building to create a campus, established company technology standards for purchasing and support
Trained workforce on Microsoft Office and other software products in a classroom setting

VIRTUAL SYSTEMS, INC., Wixom, Michigan           June 1996 – Jan 1997
Software Trainer / System Installation Expert
Worked as Senior Software trainer and System Implementer for Wintegrity POS; traveled the country to deliver Customer Service reporting to the VP of Customer Service
Installed, configured and trained users in a point of sale system for small and medium hard goods retailers; visited more than 40 clients sites around the US and Canada
Assisted in writing support documentation and training manuals for software modules

CARRON & COMPANY, Inkster, Michigan          April 1994 – June 1996
FEU Analyst / Senior Administrator, FEU Support Program
Responsible as Senior Administrator for day-to-day operations of Carron & Co. personnel assigned to local Field Evaluation Unit programs including oversight of the database system, data management and vehicles
Coordinated retrieval and dissemination of program drive information to subsystem engineers.
Controlled access to FEU and 1PP vehicles using Vehicle Coordinator Database program in accordance with company policy

KELLOGG CENTER, MICHIGAN STATE UNIVERSITY, East Lansing, Michigan            Sept 1988-April 1994
Interim Hotel Manager / Asst. Manager, Hotel Services
Worked from Bellhop to Assistant Manager of Hotel Services at a 160 room hotel on the campus of Michigan State University as an undergraduate; hired full-time upon graduation
Led a staff of 120 student and unionized employees in a 24/7 operation that included supervising maintenance, housekeeping and front desk operations to deliver superior customer service; Accountable for a $40M annual budget

EDUCATION
Master’s of Business Administration (MBA) – Emory University, Atlanta, Georgia – 5/2010
Bachelor of Science (BS) Philosophy/Economics - Michigan State University, East Lansing, Michigan – 12/1990

CERTIFICATION
PROSCI – Change Management Practitioner – PROSCI Certification Workshop, Houston, Texas – 7/2015